Triton Consulting launch new-look DB2 support solution
April 27th, 2011

Leading providers of independent DB2 consultancy, Triton Consulting, have announced the launch of their re-packaged DB2 support solutions.  Remote DBA is designed specifically for organisations who are struggling with tight IT budgets whilst trying to maintain IT service levels.

Clients can now choose from Remote DBA Office which provides support Monday-Friday during usual working hours or Remote DBA 24/7 for round the clock support.  Each package has a fixed monthly cost with no hidden extras.

"We have been providing a Remote DBA service successfully for nearly 10 years however, in the current economic climate we understand that IT teams are being particularly squeezed.  We have looked carefully at our offerings and are now pleased to bring to market a solution which is both simple and cost effective.  Remote DBA Office costs just £1000 per month" Laura Hood, Marketing Manager, Triton Consulting.

Relatively high salary requirements for full-time database support staff combined with extra payments for out-of-hours cover and emergency support can make the cost of supporting DB2 in-house difficult to justify.

With Remote DBA from Triton it is possible to cut down on those internal staff costs and simplify your database management. 

"Triton's industry leading Remote DBA service offers the reassurance of stable, secure management for all components of a client's DB2 infrastructure, without the associated staffing and technical issues." Iqbal Goralwalla, Head of Managed Services, Triton Consulting.

Remote DBA Support Can Save £1000's

The savings which can be achieved from implementing a Remote DBA solution can be immense.  Click here for full Remote DBA ROI justification. 

"The service that we have received from Triton has been fantastic, they are always available at the end of the phone to help with any issues that we have. The staff have a superb knowledge of DB2."  Elizabeth O'Neil, Head of Architecture at Holiday Extras - view the video testimonial.

Remote DBA customers are provided with their own DBA Companion who is tasked with managing their DB2 systems with proactive monitoring and alerting software.  As part of the agreement, full access to the Triton Support Suite is granted, which allows customers to access their system reports as well as a range of free white papers and technical articles on key DB2 topics.  In addition, a monthly report will be generated so that customers have full sight of the performance of their system(s).

The Remote DBA service offers the reassurance of stable, secure management for all components of a client's DB2 infrastructure without the associated staffing costs.

About Triton

Triton Consulting are Data Management specialists and IBM Premier Business Partners.  Specialising in DB2 for both the mainframe and distributed systems, Triton provides a full range of services from consultancy through to education and remote support.

The Remote DBA service allows organisations to benefit from remote DB2 support to suit them - from out of hours only to 24/7 cover.  With Consultancy on Demand, organisations can purchase blocks of support starting from as little as 20 hours which can be called off and used for training, consultancy or to cover absences within the existing DBA team.