Triton launch new-look DB2 support packages to enhance partner offerings
November 17th, 2010

Leading providers of independent DB2 consultancy, Triton Consulting, have announced the launch of their new-look DB2 support solutions for partners. 

There are many organisations who provide IT managed services and consultancy with a variety of different skill sets and market expertise.  Triton's niche DB2 skills can complement other providers' services by allowing them to expand their current set of service offerings, reach new customers and better serve existing customers. 

"Triton know that DB2 sits at the heart of the IT infrastructure in many organisations and expert DB2 skills are in short supply.  By offering Remote DBA as a "bolt-on" service to other providers we hope to create a win-win situation allowing both parties to improve their market share and end-customers to benefit from an enhanced service" Laura Hood, Marketing Manager, Triton Consulting.

Triton's new-look  Remote DBA service includes:

RemoteDBA Office - providing support Monday-Friday during normal office hours

RemoteDBA 24/7 - providing round the clock support

Each package has an optional enhanced offering which allows customers to benefit from faster guaranteed response times and coverage for a larger number of databases.  With fixed costs and unlimited support calls this service is a simple addition to the sales kit-bag!

Work with the No1 DB2 experts

Triton Consulting are widely acknowledged in the industry as being the DB2 experts.  Our consultants work closely with IBM on everything from white papers, IBM Redbooks and customer presentations.  We have been providing Remote DB2 support since 2001.

"If you need DB2 advice or skills, we would have no hesitation in recommending Triton Consulting.  From our direct experience they are second to none in their field." Robin Halliwell, Account Director, RSM Partners.

In the current economic climate Triton understand that IT teams are being particularly squeezed.  Remote DBA is the ideal solution to the problem of maintaining IT service levels on tight budgets.  With high levels of customer satisfaction and contract renewal rates, Remote DBA is an ideal addition an IT service providers' existing solutions.

About Triton Consulting

Triton Consulting are IBM Premier Business Partners specialising in DB2 for both mainframe and midrange environments.  They have been providing a Remote DBA service since 2001 and work with a variety of customers and partners throughout the UK and Europe.  Triton are internationally recognised for their DB2 expertise and can boast an IBM Gold Consultant and former IDUG (International DB2 User Group) President on the board of Directors.

For more information on Remote DBA and other partnering opportunities please call 0870 2411 550.