Triton Consulting Announce Latest RemoteDBA Customer Acquisitions
July 2nd, 2013

Information Management and DB2 Specialists Triton Consulting are today releasing details of their latest customer acquisitions for their RemoteDBA service.

 

The latest organisation to sign up to Triton's highly regarded RemoteDBA service is a large county council based in the south of England. Serving a population of over 1.7 million and with a staff of 37,000 it is vital that the council have a robust IT service in place. RemoteDBA 24/7 was chosen as this gives full DB2 support around the clock.

Triton Consulting are also working with another large county council based in the south of England who use Triton's unique Consultancy on Demand service which provides customers with blocks of DB2 consultancy hours which can be used on a call-off basis when required.

Earlier this year, Triton Consulting signed up an international online gaming company for a RemoteDBA 24/7 contract. In the world of online gaming it is essential for services to be fully available round the clock, there is simply no room for downtime without significant disruption and potential revenue loss for the business. RemoteDBA 24/7 is designed to provide support for organisations running business critical applications based on DB2.

"We have been working intensively with our online gaming client to ensure that their database is purged of all redundant data and has taken advantage of all configuration options and features such as table partitioning, to provide the maximum performance benefits for their imminent go-live" Mark Gillis, Senior Consultant, Triton Consulting.

All RemoteDBA customers whether 24/7, 9-5 or out of hours only, receive unlimited support hours and unlimited calls for a fixed price fee.

Another RemoteDBA customer comments "I have been working with Triton Consulting in my role as Programme Director and Operational Excellence Consultant for one of our clients, and have been delighted by the short response times, professionalism and technical expertise in and around DB2 matters. Not only their standard DB2 Remote DBA Support Service but also their Ad-Hoc DB2 Consultancy on Demand offering provided an excellent mix of service levels covering the support the project team(s) needed. I definitely recommend Triton Consulting to any organisation in need of DB2 services and support." Dr Alexandra Fenzl Assistant Director, Operational and IT Transaction Services Ernst & Young LLP.

The RemoteDBA support team is run by Iqbal Goralwalla, an IBM Champion who has also spent time working in the IBM Labs in Toronto where DB2 LUW is developed. The level of knowledge and DB2 skills within this dedicated team is second to none.

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